Privacy Policy

Overview

Royal Glow Cleaning ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website, request a quote, or book a cleaning service, and how we use that information.

By using our website or services, you agree to the practices described in this policy.

Information we collect

We may collect the following types of information:

• Contact details such as your name, phone number, email address, and service address
• Booking details including preferred dates, service type, home size, and special instructions
• Payment-related information processed through our payment partners (we do not store full card numbers on our servers)
• Communications you send us via forms, email, phone, or WhatsApp
• Technical data such as IP address, browser type, and pages visited (via cookies and analytics, where enabled)

How we use your information

We use your information to:

• Respond to inquiries and provide quotes
• Schedule, perform, and manage cleaning services
• Send appointment confirmations, reminders, and service updates
• Process payments and maintain billing records
• Improve our website, services, and customer experience
• Comply with legal obligations and resolve disputes

Sharing of information

We do not sell your personal information. We may share information with trusted service providers who help us operate our business — for example, scheduling tools, payment processors, or messaging platforms — only as needed to deliver our services.

We may also disclose information if required by law or to protect the rights, safety, and property of Royal Glow Cleaning, our customers, or others.

Data retention

We retain personal information only as long as necessary to provide services, meet legal requirements, resolve disputes, and enforce our agreements.

Your rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information. To make a request, contact us at royalglowcleaning01@gmail.com or (908) 733-6768.

Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact us

If you have questions about this Privacy Policy, contact Royal Glow Cleaning at royalglowcleaning01@gmail.com or (908) 733-6768.