Legal
Subscription Terms
Last updated: September 22, 2025
Recurring service plans
Royal Glow Cleaning offers recurring cleaning plans (weekly, bi-weekly, or monthly) for customers who want consistent home maintenance. These Subscription Terms apply in addition to our general Terms & Conditions.
Plan setup
Your plan frequency, service type, pricing, and preferred day/time window are confirmed before the first recurring visit. We recommend starting with a deep clean for new homes so recurring visits maintain a high baseline.
Billing
Recurring plans are billed according to the schedule agreed at signup — typically per visit or on a monthly cycle. Prices may be adjusted with reasonable notice if service scope, home conditions, or operating costs change materially.
Skipping or pausing
You may skip or pause visits with at least 48 hours notice before the scheduled appointment. Skipped visits outside this window may be subject to a fee. Extended pauses may require rebooking based on current availability and pricing.
Cancelling a plan
You may cancel your recurring plan at any time by contacting us. Cancellation takes effect after any visits already scheduled within the notice period. Prepaid amounts for unused visits will be refunded or credited as applicable.
Access and consistency
Recurring service requires reliable property access on your scheduled day. If access issues occur repeatedly, we may adjust your plan schedule or pause service until access is resolved.
Service quality
We aim to assign consistent crews when possible. Substitute team members may occasionally be used to maintain your schedule. Please report any quality concerns within 24 hours so we can address them promptly.
Contact
To start, change, or cancel a subscription plan, call (908) 733-6768 or email royalglowcleaning01@gmail.com.